Terms & Conditions
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Last updated: 29/1/2026
Welcome to Mizu Mind Therapy (“Mizu Mind”, “we”, “our”, “us”).
By accessing or using our website https://mizumind.in, services, or booking sessions, you agree to be bound by the following Terms & Conditions. Please read them carefully.
If you do not agree with these terms, please do not use our website or services.
Nature of Services
Mizu Mind Therapy provides online mental health support, therapy, and psychological services delivered by qualified mental health professionals.
- Our services are not a substitute for emergency medical care.
- If you are experiencing a mental health emergency, suicidal thoughts, or are in immediate danger, please contact local emergency services or a crisis helpline immediately.
Eligibility
By using our services, you confirm that:
- You are 18 years or older, or
- You are a minor accessing services with the consent of a parent or legal guardian.
- The information you provide is accurate and truthful.
We reserve the right to refuse or discontinue services if eligibility criteria are not met.
Appointments & Sessions
- Therapy sessions are conducted online via agreed communication platforms.
- Session duration, frequency, and fees will be communicated at the time of booking.
- You are responsible for ensuring a stable internet connection and a private environment during sessions.
Fees, Payments & Refunds
- All fees must be paid in advance unless stated otherwise.
- Fees once paid are non-refundable, except where explicitly mentioned.
- Missed sessions or late cancellations may not be eligible for a refund.
Specific cancellation or rescheduling policies will be shared at the time of booking.
Cancellations & Rescheduling
- Sessions must be cancelled or rescheduled at least 24 hours in advance.
- Late cancellations or no-shows may be charged in full.
Confidentiality & Privacy
- Client information is treated as confidential and handled in accordance with ethical and legal standards.
- Confidentiality may be broken only when required by law or when there is a risk of serious harm to you or others.
Please refer to our Privacy Policy for detailed information on data collection and usage.
Client Responsibilities
By engaging in therapy, you agree to:
- Participate honestly and openly in sessions
- Use services respectfully
- Refrain from abusive, threatening, or inappropriate behaviour
We reserve the right to terminate services if boundaries are violated.
Intellectual Property
All content on this website, including text, logos, graphics, and materials, is the property of Mizu Mind Therapy and may not be copied, reproduced, or distributed without written permission.
Limitations of Liability
While we strive to provide professional and ethical care:
- Therapy outcomes vary from person to person.
- We do not guarantee specific results.
- Mizu Mind Therapy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
External Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.
Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on this page.
Continued use of our services implies acceptance of updated terms.
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of India.
Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us at:
Email: nishtha@mizumind.in
Website: https://mizumind.in
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